Servant-Leadership is a leadership style/theory coined by Robert K. Greenleaf, founder of the Greenleaf Foundation. This model discusses how effective leaders are moved by a need to serve others. By implementing core values into practical steps, i.e. foresight, conceptualization, community building, empathy, listening, organizations can achieve greater results.
Legal Survival Skills for the Modern Manager
Sound leadership decisions and behaviors affect the bottom-line. Arm yourself with critical employment law and employee relations knowledge to help you effectively represent your organization and avoid legal risk. Topics include wage and hour laws, FMLA, ADA, job descriptions, performance appraisals, harassment and discrimination prevention, lawful terminations, and more.
Making the Transition from Staff to Supervisor
Becoming a new supervisor can open many doors, but some doors may need to be closed first. Learn how to transition your relationships with coworkers in ways that have them looking forward to your new leadership. Use your current influence to create a more powerful team while you grow into your leadership style. Become a boss without being bossy; learn pitfalls to avoids, and build the trust necessary to get results.
The Power of Positive Discipline
“You can catch more flies with honey than you can with vinegar.” While employee discipline need not be so sweet, managers and supervisors can achieve better results using positive discipline. Both new and experienced supervisors will gain valuable insights into coaching improvement, written and verbal warnings, and performance monitoring. You’ll also be better prepared to support necessary adverse decisions.
Hiring - It's Not Just a Job...It's an Adventure
As a hiring supervisor, you're expected to get the right people in the right place at the right time so that the right things can happen. However, handling the hiring process is often one of the most complex parts of the employee life-cycle. From job descriptions to job offers, learn the steps for a thorough hiring process. This session will provide you with strategies for effective selection in ways that help you meet objectives and avoid costly mistakes.
About Servant Leadership Training, "Talking about how to build good community with others, and to be a good listener with others [ideas helped the most]." R. Hassan
"Leadership styles: helped me understand myself more." A. Hassan
How to Keep Terminations from Being Terminal - Essentials for Supervisors
Severing the employment of an employee is undoubtedly one of the most unpleasant duties of any supervisor. Relieve the discomfort by learning the A-Z's of an effective termination process. Session covers disciplinary processes, documentation skills, legal considerations, damage control, preplanning steps, day-of-termination communication, and post-termination activities. This training provides insights for approaching this essential supervisory duty with confidence.
The Engagement Party - Building Employee Engagement and Commitment
Your 'human resources' are your most valuable asset. However, employees will only produce in direct proportion to their level of engagement and commitment. Learn what your role is in fostering and sustaining high levels of engagement and commitment. Whether you’re a new or experienced manager or supervisor, you’ll benefit from learning effective approaches to maintaining open communication, setting challenging goals, improving discipline methods, and providing more opportunities for employees to contribute meaning to their work.
Performance Appraisals Made Relevant
Upgrade your performance management skills with more effective ways to monitor, document, and communicate your employees’ performance. Make the process more relevant by learning how to improve your objectivity, avoid common rater errors, reinforce effective behavior, and discuss ineffective behavior in ways that move toward getting desired results.
Elements of a Successful New Employee Orientation
Properly onboarding new employees sets the stage for how well they will perform and integrate into the work environment. New employee orientation is the most advantageous time to communicate the nature of the business, clarify expectations, explain policies and procedures, and to foster buy-in to the organization's needs. Learn essentials elements for ensuring your new employees are on the 'same page' and prepared to carry out their new roles with excellence.