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Are you aware that the biggest single factor for a person's success as an adult is the quality of self-esteem formed as a child?
Did you realize that your clients/customers are constantly observing how you interact with your coworkers as a way to measure how well you can serve their customer needs?
How prepared are you to handle situations when people around you become aggressive? Do you need to learn techniques to prepare you to deescalate situations?
Want to learn about Trauma Informed Care or Compassion Fatigue?
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